Home > Article > Online Outages Wear on Profits, Not Just Customers’ Patience | Fox Business

Online Outages Wear on Profits, Not Just Customers’ Patience | Fox Business

Denial of Service (DoS) Attack Resource PageAs customers become more reliant on the Web for everyday tasks and companies use internal networks to power more operations, businesses are reminded more than ever how costly an online outage can be, especially around the high-traffic holiday season.

This year alone, denial of service cyber attacks downed the consumer web sites of major U.S. banks like Bank of America (BAC) and J.P. Morgan Chase (JPM), while glitches in internal software caused erroneous trades at Knight Capital (KCG) and the Nasdaq OMX (NDAQ) and disrupted travel plans at United Continental (UAL).

Whether it’s cyber attacks or internal glitches, an outage can be damaging, causing significant monetary harm and tarnishing a company’s reputation even if a site or network falls for just a few minutes.

Last week, an outage in United’s Unimatic software used to control its ground operations delayed flights nationwide, causing a furry of passenger backlash a week before the busy Thanksgiving travel weekend and denting the No. 1 U.S. carrier’s image.

via Online Outages Wear on Profits, Not Just Customers’ Patience | Fox Business.

About these ads
  1. No comments yet.
  1. No trackbacks yet.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

Follow

Get every new post delivered to your Inbox.

Join 30 other followers

%d bloggers like this: